At INSIGHT KART INC, we are committed to protecting your privacy and keeping your personal data secure. This Privacy Policy outlines how we collect, use, store and protect your information in accordance with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws. By using our website www.insightkart.com, you consent to the practices described in this policy.
1. Data Controller
The data controller responsible for your personal data is:
INSIGHT KART INC
Email: [email protected]
If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.
2. Information We Collect
We may collect and process the following types of personal data:
Contact Information: Name, email address, phone number and shipping/billing address.
Account Information: Username, password and preferences when you create an account on our website.
Payment Information: Credit card details, billing address and transaction history (processed securely through third-party payment processors).
Technical Data: IP address, browser type, device information and browsing behavior on our website.
Communications Data: Records of your interactions with us, including emails, chat messages, and customer service inquiries.
Marketing Preferences: Your preferences for receiving marketing communications from us.
3. How We Use Your Data
We use your personal data for the following purposes:
To process and fulfill your order, including shipping and payment processing.
To manage your account and provide customer support.
To improve our website, products, and services based on your feedback and usage patterns.
To send you marketing communications (only with your explicit consent).
To comply with legal obligations and to protect our rights and interests.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
Performance of a contract: To fulfill your order and provide the services you have requested.
Consent: For marketing communications and certain types of data processing.
Legitimate Interests: To improve our services, prevent fraud, and keep the website secure.
Legal Obligations: To comply with applicable laws and regulations.
5. Data Sharing and Transfer
We may share your personal data with third parties only in the following circumstances:
Service Providers: To process payments, deliver orders, and provide IT support.
Legal Requirement: To comply with a legal obligation or to respond to a lawful request from an authority.
Business Transfers: In the event of a merger, acquisition or asset sale.
We ensure that all third parties comply with the GDPR and provide adequate data protection. If data is transferred outside the EU, we use appropriate safeguards, such as Standard Contractual Clauses (SCCs).
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:
Order information is retained for 7 years for tax and accounting purposes.
Marketing data is retained until you withdraw your consent or opt-out.
7. Your Rights Under the GDPR
As an EU resident, you have the following rights in relation to your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Request that inaccurate or incomplete data be corrected.
Erasure: Request that your data be deleted under certain conditions.
Restriction: Request that processing be restricted in certain circumstances.
Data Portability: Request that your data be transferred to another controller.
Objection: Object to processing based on legitimate interests or direct marketing.
Withdraw consent: Withdraw consent at any time (where applicable).
To exercise these rights, please contact us at [insert contact email]. We will respond to your request within 30 days.
8. Data security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss or misuse. These measures include encryption, secure servers and regular security audits.
9. Cookies and tracking technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.
10. Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website and will indicate the effective date. We encourage you to review this policy regularly.
11. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us at:
INSIGHT KART INC
Email: [email protected]